Terms of service

Last updated: 2026-05-07

These terms govern use of the Mind Guard mobile application (“App”) and the public marketing website at mindguard365.com (“Site”) operated by Mind Guard (“we”, “us”). By downloading, accessing or using the App or Site you agree to these terms. If you do not agree, do not use the App or Site.

1. Eligibility and accounts

You must be able to form a binding contract in your jurisdiction. You are responsible for keeping your account credentials confidential and for activity under your account. Notify us at privacy@mindguard365.com if you suspect unauthorised access.

2. Not medical advice

The App provides self-help and educational content only. It is not a medical device and is not a substitute for qualified health, mental health or emergency services. Always seek professional advice for health decisions. If you may harm yourself or others, contact local emergency services or a crisis line immediately.

3. Subscriptions and purchases

Paid features may be offered through in-app purchases processed by Google Play or Apple’s App Store. Pricing, trials, renewals and refunds are governed by the store’s terms and the disclosures shown at purchase. We may change prices or offerings where permitted by the stores and applicable law.

4. Acceptable use

You agree not to:

• Use the App or Site unlawfully, fraudulently or to harm others
• Attempt to gain unauthorised access to our systems, other users’ data or third-party services
• Reverse engineer, scrape or overload the service except where the law forbids such a restriction
• Upload malware or content that infringes others’ rights

5. Intellectual property

We and our licensors own the App, Site, branding and related materials. We grant you a personal, non-exclusive, non-transferable licence to use the App on devices you own or control, subject to these terms and store rules.

6. Third-party services

The App relies on third parties (including cloud hosting, authentication, payments, ads and analytics). Their terms and privacy notices also apply where relevant.

7. Availability and changes

We may modify, suspend or discontinue features or these terms. Where we make material changes we will provide reasonable notice where the law or app stores require it. Continued use after changes means you accept the updated terms.

8. Disclaimer

The App and Site are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim implied warranties such as merchantability, fitness for a particular purpose and non-infringement where allowed.

9. Limitation of liability

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, data or goodwill, arising from your use of the App or Site. Our total liability for any claim arising out of these terms or the App or Site is limited to the greater of (a) the amount you paid us in the twelve months before the claim or (b) zero if you only used free features, except where liability cannot be limited by law (including death or personal injury caused by negligence where the law does not allow exclusion).

10. Termination

You may stop using the App at any time. We may suspend or terminate access if you materially breach these terms or if we must do so for legal or security reasons.

11. Governing law and disputes

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights you have as a consumer in your country of residence.

12. Contact

Mind Guard — privacy@mindguard365.com