Privacy policy

Last updated: 2026-05-07

This policy describes how Mind Guard (“we”, “us”) collects, uses and shares information when you use the Mind Guard mobile application (“App”) and the marketing website at mindguard365.com (“Site”). It is written for users in the United Kingdom and aligns with UK GDPR and the Data Protection Act 2018.

1. Who is responsible

The data controller for the App and Site is the operator of Mind Guard. For privacy questions or requests use privacy@mindguard365.com.

2. Information we collect

2.1 Account and profile

If you create an account we process identifiers needed to authenticate you (for example email address or tokens issued by our auth provider) and profile fields you choose to provide such as display name, date of birth, country and preferences related to goals, schedules, notifications, gamification and security.

2.2 Wellness content you enter

When you use check-ins, journals, programs or related features we process the content you submit (for example mood, tags, journal text and timestamps). Some of this data may be stored on your device and synchronised with our backend when you are signed in and cloud sync is available.

2.3 Purchases and entitlements

When you buy or trial a subscription or lifetime access through Google Play or the App Store, Apple or Google processes payment data. We receive limited purchase and entitlement signals through our subscription partner (RevenueCat) so we can unlock features in the App. We do not receive your full card number.

2.4 Diagnostics and security

We use error and performance reporting (Sentry) to collect crash logs, device and app version metadata and related diagnostic data to keep the App reliable and secure.

2.5 Advertising

The App may show ads through Google Mobile Ads. Google may use identifiers such as the advertising ID and technical data to deliver and measure ads. The merged Android manifest for the App may include permissions such as READ_PHONE_STATE where required or declared by the advertising SDK for fraud prevention or measurement. You can limit ad personalisation in your device settings where your platform allows it.

2.6 Local storage and notifications

We store some data on your device (for example cached profile or check-ins before sync). If you enable reminders we schedule local notifications; content may be processed on-device.

2.7 Website

The Site is largely informational. Standard server or analytics logs from your host or CDN may include IP address, user agent and request metadata. We do not use the Site to collect the same structured wellness data as the App unless we clearly ask for it on a form.

3. How we use information

• Provide, operate and improve the App and Site
• Authenticate users, sync data and restore access across devices where enabled
• Process purchases, trials and premium access
• Show ads where applicable and measure their delivery
• Detect abuse, fix bugs and improve stability
• Meet legal obligations and respond to lawful requests

4. Legal bases (UK GDPR)

Where UK GDPR applies we rely on one or more of the following:

• Contract: providing the App and features you request
• Legitimate interests: securing the service, debugging, analytics that do not override your rights and direct marketing only where permitted
• Consent: where we ask for it (for example optional marketing or non-essential cookies on the Site if we add them later)
• Legal obligation: where the law requires processing

5. Sharing and processors

We use trusted service providers who process data on our instructions:

• Supabase (database, authentication and related infrastructure)
• RevenueCat (in-app purchases and entitlements)
• Google (Firebase / Mobile Ads) (advertising and related services)
• Sentry (error monitoring)
• Apple and Google (app distribution and payment processing for store purchases)

Providers may process data in countries outside the UK. Where required we use appropriate safeguards such as the UK International Data Transfer Agreement or UK Addendum to the EU Standard Contractual Clauses.

We do not sell your personal information in the conventional sense. We do not share wellness journal content for advertising.

6. Retention

We keep information only as long as needed for the purposes above, including legal, tax and dispute resolution needs. You may delete local data from the App where the feature is offered. Account deletion flows may depend on your platform; contact us if you need help removing cloud-held data tied to your account.

7. Your rights

Subject to UK law you may have the right to:

• Access, rectify or erase personal data
• Restrict or object to certain processing
• Data portability where applicable
• Withdraw consent where processing is consent-based
• Lodge a complaint with the ICO (ico.org.uk)

Contact privacy@mindguard365.com to exercise your rights. We may need to verify your identity.

8. Children

The App is not directed at children under 13 and we do not knowingly collect personal information from them. If you believe a child has provided data, contact us and we will take appropriate steps.

9. Medical disclaimer

Mind Guard offers self-help and educational tools. It is not a medical device and does not replace professional advice, diagnosis or treatment. If you are in crisis use local emergency services or a trusted helpline.

10. Changes

We may update this policy from time to time. We will post the new date at the top and, where appropriate, provide additional notice in the App or by email.